Privacy policy.
Effective Date: January 1, 2025
Tidy Mattress Cleaning (“Tidy Mattress,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your information when you visit our website (hosted on Squarespace) or use our services.
By using our website or booking a service, you agree to the terms of this Privacy Policy.
1. Information We Collect
When you interact with us via our website, we may collect:
a. Personal Information
Full name
Email address
Phone number
Home address (for service appointments)
Payment details (processed via Stripe – see Section 4)
b. Non-Personal Information
IP address
Browser and device type
Pages visited on our website
Referral sources
Cookies and similar tracking technologies (see Section 6)
2. How We Use Your Information
We use the information we collect to:
Schedule and manage cleaning appointments
Send confirmations, reminders, and updates
Process payments securely
Respond to inquiries or customer service requests
Improve our website experience and service offerings
Send occasional promotions or updates (you may unsubscribe at any time)
3. How Your Information Is Shared
We do not sell your personal data. We may share it only with:
Service providers (e.g., Squarespace and Stripe) to support website functionality and payment processing
Legal authorities, if required to comply with applicable laws, regulations, or to protect our rights
4. Payment Information
All payments are processed securely through Stripe, a third-party payment processor. We do not store or have access to your full credit card information.
Stripe’s privacy policy is available here: https://stripe.com/privacy
5. Data Storage and Security
Our website is hosted on Squarespace, which provides industry-standard security and data protection. We implement reasonable technical and organizational safeguards to protect your information.
Please note, no method of transmission over the internet is 100% secure.
6. Cookies and Tracking
We use cookies and analytics tools (via Squarespace) to enhance site performance and user experience. Cookies help us:
Understand how visitors use our site
Track traffic patterns
Improve content and services
You can disable cookies through your browser settings, though this may affect site functionality.
7. Your Rights
You have the right to:
Access, correct, or delete your personal information
Request that we stop contacting you for promotional purposes
Opt out of non-essential cookies through your browser
To make a request, email us at talktous@tidymattress.com
8. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from minors.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we’ll post the revised policy with a new “Effective Date” at the top of this page.
10. Contact Us
If you have any questions or requests related to this Privacy Policy, please contact us:
Tidy Mattress Cleaning
Website: tidymattress.com
Email: talktous@tidymattress.com
Phone: 833-343-9233
Your time is valuable and should never be taken for granted. That’s why we’ll always:
Show up on time.
Do what we say we’re going to do.
Give you guaranteed pricing.
Leave your mattress better than we found it.
Don’t want to call, text, or email?
Fill out the form below and we will get back to you ASAP.